1. Shipping Information
- We offer domestic and international shipping. Shipping costs are calculated at checkout based on location.
- Orders are processed within [3-7] business days.
- Delivery times vary depending on the destination. Estimated delivery:
- Local orders: [3-7] business days
- International orders: [3-7] business days
- Once shipped, you will receive a tracking number via email.
2. Returns & Refunds
We want you to be satisfied with your purchase. If you are not happy with a product, you may return it under the following conditions:
- Returns are accepted within [7] days of purchase.
- Items must be unused, unopened, and in original packaging.
- Customers are responsible for return shipping costs unless the product was defective or incorrect.
- Refunds will be processed within [15] business days after receiving the return.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [7] days with a photo of the product, and we will arrange a replacement or refund.
4. Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Opened or used products
- Perishable items
- Personalized/customized products
For return requests, contact us at [info.nutrivah@gmail.com].
